Leading The Change
Leading the Future
This September, Dubai will be hosting the 28th Universal Postal Congress – the highest decision-making body of the Universal Postal Union (UPU). Representatives from 192 member countries will gather to set the direction for the global postal network, establish policies, and adopt the World Postal Strategy that will shape the future of international mail exchange.
Dubai World Trade Center, Zabeel Hall
8-21, September 2025
A Warm Welcome from the
United Arab Emirates
In a world shaped by digital transformation and connectivity, the United Arab Emirates proudly welcomes you to the 28th Universal Postal Congress. .
The UAE has long been a leader in hosting trade exhibitions and global conferences. From pioneering discussions on digital transformation to shaping the future of sustainability and governance, we have welcomed the world’s brightest minds to exchange ideas and drive progress.
As the host nation, the UAE reaffirms its commitment to innovation, sustainability, and global cooperation – values that have steered our country’s remarkable rise. At the heart of these efforts lies our belief that a connected world, supported by state-of-the-art infrastructure and forward-thinking policies, can empower communities, accelerate economies, and unlock new opportunities.
For centuries, the post has been more than a service – from letters bearing hope to parcels delivering the future, the post keeps moving – through the gateway of innovation, toward an ambitious tomorrow. This Congress is our moment to lead on new technologies, progressive regulations, and transformative partnerships.
Together, we are leading the change. Leading the future.
Dubai – A Gateway of Innovation and Opportunity
Dubai doesn’t just embrace the future – it builds it. It is a city where ‘everything is possible’. A global hub that stands at the crossroads of East and West, Dubai is home to over 3.6 million residents from over 200 nationalities who contribute to its vibrant cosmopolitan energy. Renowned for its cutting-edge infrastructure, visionary leadership, and seamless integration of technology, Dubai is the ideal stage for a Congress that redefines global connectivity.
As the host city of the 28th Universal Postal Congress, it provides the perfect setting to shape the next era of international mail, logistics, and e-commerce.
A City Built for the Future
Unrivalled Connectivity
One of the world’s busiest airports, modern roads and metro systems, and a vast network of seaports make travel and transport quick and convenient.
Business & Innovation
Leadership
From free zones to tech incubators, Dubai fosters entrepreneurial spirit and bold ideas, making it a launchpad for transformative projects.
Unparalleled Hospitality
Home to the world’s tallest tower, choreographed fountains, and largest frame, Dubai blends modern elegance with traditional Emirati warmth. With luxurious resorts and a world-renowned dining scene, there’s something truly exceptional for every visitor.
Unrivalled Connectivity
One of the world’s busiest airports, modern roads and metro systems, and a vast network of seaports make travel and transport quick and convenient.
Business & Innovation
Leadership
From free zones to tech incubators, Dubai fosters entrepreneurial spirit and bold ideas, making it a launchpad for transformative projects.
Shaping Global Postal Transformation
From handwritten letters crossing oceans by steamship to high-speed parcels traversing continents overnight, the postal sector has always been a driver of global connectivity. Today, in an age defined by e-commerce, digital platforms, and cross-border trade, the Universal Postal Union (UPU) stands at the forefront of a profound shift—one in which postal services become not just carriers of mail, but catalysts for inclusive economic growth, social development, and digital empowerment.
Practical Information
Home to more than 150 nationalities
Registration
All delegates, observers, and guests must complete the official registration process to confirm attendance. Online registration will open on 8-21 September, and you can find detailed instructions and deadlines on the Registration page.
City
Accommodation
A range of preferred hotels will be available at special rates for Congress participants. Details on how to reserve rooms, along with hotel contact information, will be provided on the Accommodation page.
3 Weeks
Visa Requirements
Depending on your nationality, you may be required to obtain a visa prior to travel. The Visa page outlines the necessary documents, application process, and any fee exemptions or fast-track options for Congress delegates.
City
Venue & Logistics
The Congress will take place at Dubai World Trade Center, Zabeel Hall, centrally located and easily accessible by public transportation and taxis. On-site facilities, including meeting rooms, dining outlets, and technical support, will be available to all attendees. More details will be shared on the dedicated Venue & Logistics page in the coming months.
3 Weeks
Join Us In
Dubai
Whether you are a veteran in the postal sector or bringing fresh ideas to the table, your voice and expertise are crucial as we chart a bold new course together. The UAE looks forward to welcoming you to Dubai – where we will lead the change and lead the future, shaping a connected world that leaves no one behind.
As we prepare for the Congress, this website will be regularly updated with essential information to support your visit, including more details about registration, session schedules, and travel arrangements.
For any inquiries contact the Organizing Committee directly at [email/phone number].
We look forward to hosting you in September for a transformative Universal Postal Congress!
Dubai Skyline
Contact/Support
For any questions related to registration, travel, or event logistics, please visit our Contact page or email us at info@dubaiwrc23.ae. Our organizing committee is here to assist you and ensure a seamless experience.
Our Vision: Delivering Tomorrow, Together
At its core, the Congress is about shaping a world where no one is left behind—a world in which even the most remote communities enjoy the benefits of fast, affordable, and secure postal services. By uniting stakeholders—from government officials to private-sector innovators—the Universal Postal Congress charts a collective path forward, one that:
Supports Small Businesses & Entrepreneurs
Helping them tap into the global marketplace through reliable shipping and digital payment solutions.
City
Empowers Communities
Creating new jobs, improving access to essential services, and enabling financial inclusion for all.
3 Weeks
Leverages Technology Responsibly
From drones and AI-driven logistics to digital customs processes, ensuring innovation is balanced with data privacy and security.
City
Strengthens Collaboration & Trust
Building common rules and frameworks that enable every member country to participate fully in global commerce.
3 Weeks
Featured
products
Universal Postal Union’s vision 2025
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Visa & Travel
Delegates are encouraged to explore visa requirements well in advance. Our comprehensive Visa & Travel section will provide step-by-step guidance, recommended airlines, and discounted rates where available.
accommodation
A curated list of preferred hotels will be made available, offering special Congress rates for attendees.